Your privacy is our priority. This policy transparently explains how rajabotak collects, uses, stores, and protects your personal information as a player on our platform.
Six core principles that underpin how we responsibly manage player personal data.
All your personal data and financial information is encrypted using 256-bit SSL technology — the highest standard in the cybersecurity industry. Your data cannot be read or intercepted during transmission between your device and rajabotak's servers.
Rajabotak has never and will never sell, rent, or disclose your personal information to third parties for marketing or commercial purposes without your express consent. Your data belongs to you.
Your data is stored on servers protected by multi-layered firewalls and real-time threat monitoring systems. Access to player personal data is strictly limited and tightly controlled to authorised personnel only.
You have the right to access, correct, download, or request deletion of your personal data at any time. Rajabotak makes this process straightforward through responsive and easily accessible support channels available to all players.
Rajabotak uses cookies to enhance your browsing experience and analyze platform usage patterns. You have full control to manage your cookie settings through your browser without affecting the platform's core functionality.
Rajabotak's privacy policy complies with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection standards. We update this policy periodically to ensure continued compliance with the latest regulations.
By using the Rajabotak platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account if necessary.
Rajabotak ("we", "Platform") takes player privacy seriously. This Privacy Policy document outlines our practices regarding the collection, use, storage, and protection of your personal information when you register and use services on the rajabotak platform.
This policy applies to all users of the Rajabotak platform — whether you are a first-time visitor to our site, an active registered member, or a VIP player using our exclusive services. We are committed to ensuring your personal information is managed with full integrity and transparency.
Rajabotak complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We update this privacy policy from time to time to reflect changes in our data handling practices or applicable legal requirements.
This Privacy Policy should be read together with the Rajabotak Terms and Conditions available at Terms & Conditions page. Together, these two documents form the entire agreement between you and Rajabotak.
Rajabotak collects your personal information through several channels — directly from you during registration, automatically during platform use, and occasionally from trusted third-party sources for identity verification purposes.
| Data Category | Information Type | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity verification (KYC), legal compliance |
| Contact Information | Phone number, email address, residential address | Account communications, verification, customer support |
| Financial Information | Bank account number, bank name, e-wallet details | Deposit and withdrawal processing |
| Usage Data | Betting history, login activity, game preferences | Service improvement, fraud detection |
| Technical Data | IP address, device type, browser, operating system | Security, technical diagnostics, platform analytics |
| Cookie Data | User preferences, login sessions, session IDs | Enhanced user experience, traffic analytics |
We only collect information that is genuinely necessary to provide you with a safe, fair, and quality service. We do not collect excessive or irrelevant data beyond what is needed to operate the platform.
All information you provide during registration must be accurate and up to date. You are responsible for updating your information if any changes occur, particularly your bank account details and phone number for transaction verification purposes.
Rajabotak uses the personal data we collect solely for legitimate and transparent purposes. The following are the primary ways we use your information:
We will not use your data for any purpose other than those stated above without obtaining your consent beforehand. Any new use of data not covered by this policy will be communicated to you in detail.
Rajabotak understands the importance of keeping your data confidential. As a principle, we do not share your personal information with outside parties. However, in certain limited circumstances, data sharing may be necessary:
All third parties that receive your data from rajabotak are bound by data protection agreements that require them to handle your information with a level of security and confidentiality consistent with our own standards.
Rajabotak will not sell, rent, or disclose your personal data to advertisers, data brokers, or any other third parties for direct marketing purposes without your explicit consent.
Rajabotak uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the Rajabotak platform.
Rajabotak continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, loss, modification, or improper disclosure.
The security measures we implement include:
While we take all reasonable precautions, no security system is entirely foolproof. In the event of a data breach involving your personal information, we will notify you and the relevant authorities within the timeframe stipulated by law.
Rajabotak retains your personal data for as long as your account is active or as long as necessary for service purposes, legal compliance, and the resolution of any disputes that may arise.
Our data retention period guidelines:
When data is no longer needed for any of the stated purposes, we will securely delete or anonymise it in accordance with established and verified data deletion procedures.
Under Malaysia's Personal Data Protection Act (PDPA) and applicable international standards, you have certain rights regarding your personal data held by Rajabotak. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time through our support channels.
You have the right to request correction of any personal information in our records that is inaccurate or incomplete.
You may request deletion of your personal data, subject to legal obligations that require us to retain certain data.
You have the right to object to the processing of your personal data for direct marketing purposes or certain types of profiling.
You may request your data in a machine-readable format for transfer to another platform if needed.
You may request that we restrict how we process your data under certain circumstances provided for by law.
To exercise any of the above rights, please contact the rajabotak support team through the available channels within the platform. We will process your request within 30 business days. For complex cases, we will notify you if additional time is required.
Rajabotak is an online betting platform intended solely for users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we determine that someone below the minimum age requirement has registered an account on our platform, we will immediately close that account and permanently delete all associated personal data from our systems.
If you discover that a minor has registered on Rajabotak, please contact our support team immediately so that appropriate action can be taken without delay.
Rajabotak reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data handling practices, technology, new legal requirements, or other relevant operational reasons.
When we make significant changes to this policy, we will take the following steps to notify you:
Continued use of the rajabotak platform after any privacy policy amendments are published will be considered your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed on how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you through the support channels available within the platform.
You may contact us for the following matters:
Sign up now and enjoy a safe, fair, and exciting online betting experience alongside millions of loyal Rajabotak players across Malaysia.